Verzending & Levering

Verzending & Levering


Tips: Due to the impact of the COVID-19, there may be a delay in global logistics. Thank you for your patience and understanding. Any questions, please click to contact us, we will provide you the fastest service.

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

The time frame of order delivery is divided into two parts: processing time + shipping time. Usually, the processing time will be 1-7 business days. The estimated shipping time by sea from China to the rest of the world are shown below:

 
Landen Haven Dagen
Korea Kanton Busan 3
Japan Yokohama, Tokio 3
Taiwan, China   2
Hongkong, China   2
Singapore   7
Filipijnen Manilla 7
Indonesië Jakarta 9
Vietnam Ho Chi Minh 7
Cambodja Kanton Sihanoukville 10
Thailand Bangkok 10
Maleisië Kanton Klang 10
Myanmar Rangoon 15
India Nhava Sjeva 15
Pakistan Karachi 15
Sri Lanka Colombo 13
Bangladesh Chittagong 18
Australië Sydney 15
Australië Brisbane 20
Nieuw-Zeeland Auckland 20
VAE Dubai 15
Iran Abbas 22
Irak Umm Qasr 25-30
Koeweit   25-30
Saudi-Arabië Damman 20
Qatar Doha 20-25
Amman Sohar 20-25
Israël Ashdod, Haifa 23
Libanon Beiroet 22
Syrië Lattakia 30
Turkije Istanboel 25
Rusland Novorossiejsk 28
Oekraïne Odessa 28
Roemenië Constanza 28
Bulgarije Varna 35
Griekenland Piraeus 22-25
Albanië Durrës 35
Kroatië Rijeka 30
Slovenië Koper 30
Italië Genova 27
Frankrijk Fos 28
Spanje Valencia 28
Spanje Barcelona 30
Portugal Lissabon 37
Egypte Zei Port 20
Egypte Alexandrië 25
Libië Tripoli 30-40
Algerije Algiers 30-40
Tunis Tunis 30-35
Marokko Tanger 30
Marokko Casablanca 35
Verenigd Koninkrijk Kanton Felixstowe 28
Verenigd Koninkrijk Southampton 30
Frankrijk Le Havre 30-35
Ierland Dublin, Cork 35
België Zeebrugge 30-35
Nederland Rotterdam 30-35
Duitsland Hamburg, Bremerhaven 30-35
Denemarken Aarhus, Kopenhagen 45
Noorwegen Oslo 40
Zweden Göteborg 40
Polen Gdynia, Gdańsk 40
Litouwen Klaipeda 40
Letland Riga 40
Estland Tallinn 40
Finland Helsinki 40
Rusland Sint-Petersburg 35-40
Soedan Haven Soedan 25
Kenia Mombasa 25
Tanzania Dar Es Salaam 25-30
Mozambique Maputo 30
Zuid-Afrika Durban 23
Zuid-Afrika Kaapstad 25
Zuid-Afrika Haven van Elizabeth 30
Namibië Walvisbaai 30
Angola Luanda 45
Gabon Libreville 55
Kameroen Douala 60
Nigeria Apapapa, Tincan 35
Benin Cotonou 35
Togo Lome 35-40
Ghana Tema 35-40
Ivoorkust Abidjan 40-45
Liberia Monrovia 45-50
Sierra Leone Freetow 53
Guinee Conakry 50
Senegal Dakar 40
V.S. Lang Strand 11-13
V.S. Los Angeles 12-14
V.S. Oakland 15
Canada Vancouver 14
V.S. New York 28
Verenigde Staten van Amerika Miami 30
Verenigde Staten van Amerika Houston 20
Canada Montréal 22
Canada Toronto 22
Mexico Manzanillo 20
Mexico Mexico-Stad 25
Guatemala San Jose 28-35
El Salvador Acajutla 28-35
Honduras Puerto Cortes 28-35
Nicaragua Kanton Corinto 30
Costa Rica Puerto Limon 28-35
Panama Dikke darm Vrije Zone 25
Panama Panama Stad 30
Colombia Buenaventura 25
Colombia Barranquilla 30
Ecuador Guayaquil 30-35
Peru Callao 28
Chili Valparaiso 33
Chili San Antonio 35
Venezuela Puerto Cabello 35
Venezuela La Guaira 35
Brazilië Santos 30
Brazilië Rio De Janeiro 30
Brazilië Paranagua 35
Brazilië Salvador 35
Brazilië Navegantes 36
Uruguay Montevideo 35
Argentinië Buenos Aires 35

FAQ

1. When will my order be shipped?
Average lead time is 4 weeks. With that said, if everything from your order is in stock, it may ship sooner. On the other hand, if items are out of stock and there is not enough available to ship to ensure an average shipping percentage, your order will be held until it can be filled.

2. How much will shipping cost and what methods do you offer?
The shipping cost is based on the weight and destination area. We provide competitive shipping prices for all our customers. Shipping methods available are Ground, Expedited, 3-Day Air, Next-Day Air and Next-Day AM. The shipping methods are available through online and phone orders.

3. What freight companies do you use?
We ship by common carrier and various delivery services (UPS, FedEx, courier, freight and USPS) depending on your shipping location and delivery requirements.

4. Do you provide same-day delivery service?
All orders placed before 3 p.m. GMT +8:00 will qualify for same-day shipping. Orders placed after 3 p.m. GMT +8:00 will go out on the following business day.

5. I just placed my order, is it possible to change my shipping service?
If the product has not yet been shipped you can call us to change your shipping method. Please have a credit card ready as changing the shipping method may increase the cost of shipping. However once the unit has been shipped we are unable to change the shipping service.

6. How can I get my tracking number?
Your tracking number will be emailed to you as soon as your product is packed and ready to ship.

7. What happens if a package is damaged during shipping?
If your package is damaged during shipping we ask that you take a picture of the damaged product and the packaging that it arrived in and email it to info@midonkey.com. We require this in order to be reimbursed from the shipping company. Once received we will work with the shipping company to replace your damaged item(s) as soon as possible.
 

Neem contact met ons op

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: info@midonkey.com
Mob: 0086-15817481923

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